Since its inception, RiverGlass’ ambition has been helping knowledge workers locate and make sense of information relevant to their jobs. The skyrocketing amount of information competing for your attention daily needs to be put into perspective – a perspective meaningful to you. RiverGlass knows there is much more to business search than simply ‘looking up’ a few reference articles. It is really about information discovery and assimilation – a process we believe is best guided by the perspectives, experience and talents of knowledge workers rather than dictated by the rigid document taxonomies and keyword structures of traditional search tools. A business must preserve and leverage its unique intellectual capital in order to succeed -- after all, that is what most distinguishes it from the competition – and RiverGlass’ meaning-based approach to business search helps do just that.

We believe that the current trials and tribulations of business search come down to three main challenges:

• there is too much irrelevant information in search results
• there is no way to know the best places to look for information
• there is no end to the need for new information and insights

RiverGlass solutions take these challenges head-on with our spotlight on the 3 R’s:

• Relevancy – only see search results that relate to your business context and areas of interest
• Reach – have unified access to internal and external information sources -- even find new ones
• Repeatability – automate persistent, 24x7 information discovery and retrieval

Our clients benefit from finding information of interest on the Internet or in internal files and transforming it into true enterprise intelligence through RiverGlass’ technology for:

• locating text-based content relevant to the end-user’s interest and business context
• identifying key entities (peoples, places, events, etc.) within found content
• understanding the relationship among those entities as it relates to topics of interest
• connecting the dots through powerful visualizations and analytical summaries
• refining future information searches based on an innovative user feedback mechanism
• adding structure to text-based content so it can be combined with traditional data sources

Across retail, manufacturing, financial services, and others industries, as well as governmental law enforcement and intelligence agencies, our clients have leveraged RiverGlass to better realize opportunities and manage risk:

• Market Intelligence: tracking web-based content for insights into market dynamics, emergent trends, customer activities and competitor strategies.
• Reputation Management: keeping on top of what is being said about your company, its people and products by customers, industry insiders and the competition
• Due Diligence: supporting e-discovery practices and being aware of news and information around possible acquisition targets and critical employee hires
• Threat Mitigation: monitoring activities of groups intending harm to corporate or public assets and keeping abreast of socio-political happenings in locales of strategic importance.

RiverGlass is bringing a new meaning-based approach to business search that puts your interests first, allowing you to know more, know it sooner and better understand the world around you.